Market Alerts

It’s that time again!
Interested in learning how to reduce escalated issues?

The Retail Market Training Task Force and ERCOT have scheduled instructor-led WebEx only MarkeTrak Part 1 and Part 2 Training sessions for June 3^rd and 4^th.

Primary curriculum for each half day session is noted below.
Questions may be asked during the sessions. 

NOTE:  For a comprehensive understanding of the features of MarkeTrak, it is recommended to enroll in Parts I & II

Part I: MarkeTrak Overview

 June 3^rd 8:30 AM to 12:30 PM
What is MarkeTrak and its basic functionality
High level review of common subtypes
Missing Enrollments
Usage & Billing
Siebel Changes & DEVs
Bulk Inserts w/ Tips N Tricks
Additional Day to Day Subtypes
Background Reports 

Part II: Switch Holds and Inadvertent Gains 

June 4^th 8:30 AM to 12:30 PM
Overview of common subtypes
Switch Hold Removal
Inadvertent Gains
What are they?
Walkthroughs – Rescission & IAG
Best Practices
Reporting – Performance of REPs

If you or someone on your team is interested in enrolling go to the ERCOT Training website at http://www.ercot.com/services/training/. Select the course you are interested in attending. On the “Schedule/Registration” tab, select the “Sign up” link to register for the course.

( Please remember to sign up for Day 2 !! 😊 )
For step-by-step instruction on submitting a MarkeTrak, 24×7 on-line web-based modules are available for your learning (also found on the ERCOT LMS).
If you have any questions about the classes or on-line modules, please feel free to reach out to RMTTF leadership.

Deborah Mckeever (Deborah.Mckeever@oncor.com)
Melinda Earnest (mdearnest@aep.com)
Tomas Fernandez (Tomas.Fernandez@nrg.com)

Source:
Texas Standard Electronic Transactions/Load Profiling Working Group TXSETLP@LISTS.ERCOT.COM on behalf of; Melinda D Earnest 0000001b1ad98873-dmarc-request@LISTS.ERCOT.COM
To:  TXSETLP@LISTS.ERCOT.COM