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SmartEnergy Files Bi-Weekly Report
SmartFrom Bi-Weekly Report:
[ *** ] On April 28, 2025, the Commission entered Order No. 91626 (“Enforcement Order”) directing SmartEnergy to, among other things, submit bi-weekly reports on its progress complying with the Order. On June 9, 2025, the Commission issued Order No. 91676 ( “Clarification Order”) modifying portions of the Enforcement Order and holding that “[a]ll other directives of the Enforcement Order not modified herein shall remain in effect.” This letter is SmartEnergy’s seventh report pursuant to the Enforcement Order.
SmartEnergy met last week with the independent auditor, Abrams, Foster, Nole & Williams, P.A., to continue discussions of the refund process, including the timetable for sending the letters and checks to the various subsets of customers. Prior to the next bi-weekly report, SmartEnergy will be analyzing the “inactive” customers to determine if their addresses are different from the addresses in the NCOA database.
In the Sixth Biweekly Report, SmartEnergy reported that it was working out a final edit to the two customer letters with CAD, Staff, and OPC. The parties have resolved that particular edit. OPC has now requested a new, unrelated edit. SmartEnergy and OPC spoke this morning, and the parties will continue their efforts to resolve OPC’s new proposed language.
SmartEnergy Report (ML# 321082) (08/06/2025)
9613 (05/10/2019)
(In The Matter Of The Complaint Of The Staff Of The Public Service Commission Against Smartenergy Holdings, LLC D/B/A SmartEnergy)

