Market Alerts
OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of April 4, 2025
Category: Ohio
| Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information System. |
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| Please see below for today’s update on resolved and known, outstanding issues impacting multiple suppliers. We have indicated the estimated resolution dates where possible. Update on known issues as of April 4, 2025: |
| Issue below has been resolved and verified as of March 28th | |||
| Tracking # | Transaction | Issue Description and Update | |
| DF-100356 | (I) Segment | The Company has completed loading of the load profile (I) Segment. The PLC and NSPL data loaded as zero has also been corrected. | |
| Thank you for your continued collaboration in this effort. Please continue to contact us at the email listed below if you experience any additional technical issues or have any questions. We will respond to your inquiries as soon as possible. Customer Connect Choice Team CSBCReps@duke-energy.com |
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