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NRG Challenges Provision Of New Community Aggregation Rules
NRG filed a petition for rehearing of the New York Public Service Commission’s November 20, 2024 order which expands the outreach and education requirements for CCA administrators and municipalities.
In its petition NRG said, the specific concern to NRG, the Order prohibits an ESCO from transferring a customer account number to the CCA Administrator after the opt-out period has ended, unless the customer provides affirmative consent and ‘opts-in’ to additional services. While NRG is highly sensitive to the concerns around consumer data privacy, particularly data as sensitive as consumer utility account information, this prohibition is contrary to the terms and conditions of existing [energy service agreements], which require ESCOs to share information with the CCA Administrator on a weekly basis, including participating customers’ utility account numbers. The prohibition is also confusing, as affirmative consent should not be required for the ESCO and the CCA Administrator to share information and data required for the purpose of administering a Commission-approved CCA program.”
14-M-0224
(Proceeding on Motion of the Commission to Enable Community Choice Aggregation Programs.)
