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Mark Your Calendar – EDEWG Happenings
Pennsylvania EDEWG Meeting
Microsoft Teams meeting
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Or call in (audio only)
Phone Conference ID: 309 460 207#
Brandon S. Siegel, Director of Intelometry distributed the Pennsylvania EDWG May and June
meeting notes. The next meeting will be held Thursday, July 10th, 2025 @ 2PM. Please forward any agenda items by July 8th.
June 5, 2025 Regular Monthly Meeting Notes
Utilities: Citizens Electric, Duquesne Light Company, First Energy, PECO, PPL, UGI
Suppliers/Service Providers: American Power & Gas, Big Data Energy Services, Clean Choice Energy, Constellation, Customized Energy Services, Earth Etch, Engie, ESG, Hansen, Hudson, Energy, IGS Energy, Intelometry, Just Energy, NRG, Shell Energy, Vistra, WGL Energy
Other: Lee Yalcin (PUC Staff)
Meeting Notes:
Introductions & Roll Call
Monica Neibert, ESG (Supplier Co-Chair) commenced roll call and facilitated the meeting. Other EDEWG leadership present: Nadine Tillman (Utility Co-Chair), Lee Yalcin (PUC Staff
Approve prior Meeting Minutes
The prior meeting minutes were approved.
Duquesne Light EDI Issues
Genna Wittman (DLC) provided update…
EDI 814 Enrollment (Unmetered has multiple NM1 loops) – Fix in test, pending release end of June.
EDI 867 Historical Interval Usage (invalid Fall 2024 DST) – prior fix was for IU, applying for HIU
PECO EDI Issues
Nadine Tillman provided update…
867 billing, cancel/rebill delays.
Manual process. Limited to 2 periods a week. With 4-5 day bill window may make it seem like longer. Request to get invoice ASAP to close bill window and move on to next period.
Once billed to current will have quicker turn around time.
Volume of accounts impacted by missing or delayed usage. Less than 1% of customer base affected. Still have dedicate resources from IT and billing (expanded).
Hudson -multiple set of customers will need to be cancel/rebill. 100+ accounts.
Dedicated resource to Hudson.
Engie – the 1% of customers – is one supplier more affected than other or spread across?
PECO was trying to determine which population is supplier but with rolling switching hard to determine. Can’t pinpoint 1 supplier over another but trying to determine overall supplier impact.
New Business
Forward May Minutes
Next Meeting
The next regular monthly meeting will be held July 10th, 2025 @ 2PM ET.
Regular Monthly Meeting May 1, 2025
Utilities: Citizens Electric, Duquesne Light Company, First Energy, PECO, PPL, UGI
Suppliers/Service Providers: American Power & Gas, Big Data Energy Services, Clean Choice Energy, Constellation, Customized Energy Services, Earth Etch, Engie, ESG, Hansen, Hudson, Energy, IGS Energy, Intelometry, Just Energy, NRG, Shell Energy, Vistra, WGL Energy
Other: Lee Yalcin (PUC Staff)
Meeting Notes:
Introductions & Roll Call
Monica Neibert, ESG (Supplier Co-Chair) commenced roll call and facilitated the meeting. Other EDEWG leadership present: Nadine Tillman (Utility Co-Chair), Lee Yalcin (PUC Staff)
Approve prior Meeting Minutes
The prior meeting minutes were approved.
Duquesne Light EDI Issues:
Genna Wittman (DLC) provided update…
EDI 814 Enrollment (Unmetered has multiple NM1 loops) – In progress with IT
EDI 867 Historical Interval Usage (invalid Fall 2024 DST) – prior fix was for IU, not HIU. In progress with IT
PECO EDI Issues:
Nadine Tillman provided update…
Delayed usage issues. War room (run by Billing) allows team to categorize and bucket accounts based on issue (Choice, meter reading…) Able to resolve some. Some are choice related and meetings are ongoing. Increased progress over last 4-6 weeks of accounts being billed.
Cancel/rebill – consolidated take longer to bill than dual. Rebill can only 2 periods a week.
Salesforce backlog. Working oldest to newest. If create a new case about an open issue this contributes to backlog. Request that you close old and then open new. When lists of accounts are sent in they are sent to billing group.
When will billing be expected to be up to date. Nothing concrete but closer to having one.
SFE: communication to PECO customers re: delayed invoicing?
Nadine not sure, will check. Don’t believe there has been a mass communication. Process in place for customer call ins, remove from collection until able to bill to current. Options for payment plans.
Suppliers can advise customers to contact PECO
Engie: outside of Salesforce is there a point of contact for issues or tickets open more than 30 days?
No, do not want case assigned to a specific person who may be unavailable. Allows team to work oldest case to newest.
Customized: how behind is the salesforce backlog?
Nadine not sure. Delayed usage is really a billing issue and immediately sent to billing team. Backlog is duplicate requests and number of requests
Earth Etch: general number of accounts impacted by missing usage? How many suppliers?
No because it affects both Choice and not choice. No global number available.
Hudson: It would be a good idea to include some of those numbers in the PECO update . allows for REP/CRES to be able to gauge where they stand
Some numbers might not be available to share. Will share what they can. Billing team running war room and determine what can be shared.
Engie: how many issues are related to DST ’24? Is there a DST bucket
DST spans choice and other groups. Not choice specific. Not a bucket just for DST
Will keep on Agenda for June call
New Business
Earth Etch thanks to DLCO and First Energy utility groups – 4/29 weather incident with massive outages.
Next Meeting
The next regular monthly meeting will be held June 5th, 2025 @ 2PM ET.
