Market Alerts

CA – PG&E: Important Update – Billing System Replacement [UPDATE]

Please read the email string below for a status/update on the Pacific Gas and Electric Billing System Replacement Project

All – this is to confirm all cutover activities are completed. Usage transactions from the new system will start to flow over to you today.

If there are any questions/issues, please reach out to me.

Khoua Moua
Pacific Gas and Electric | Billing Modernization
Emailkhoua.moua@pge.com | Mobile: 415-264-0697

From: Moua, Khoua <K3MP@pge.com>
Sent: Tuesday, June 17, 2025 2:03 PM
To: Moua, Khoua <K3MP@pge.com>
Subject: PG&E: Important Update – Billing System Replacement [UPDATE]

Classification: Internal

All – correction to the date, it’s August 26, 2025, not 2026.

Khoua Moua
Pacific Gas and Electric | Billing Modernization
Emailkhoua.moua@pge.com | Mobile: 415-264-0697

From: Moua, Khoua
Sent: Tuesday, June 17, 2025, 10:04 AM
To: Moua, Khoua <K3MP@pge.com>
Subject: PG&E: Important Update – Billing System Replacement [UPDATE]

All –

We’re reaching out to provide an update on one of our billing system replacement projects. Please see the following important updates regarding the status and upcoming changes (Identified Changes to Data Structure and Content, Change in Provider Billing Schedule, and Deployment Timeline Updates)

Key System Changes Identified

  • New usage loop in Electric 867 Monthly Usage Summary: an additional loop is being added to include kVARh data for improved reporting accuracy (see attached for sample transaction)