Market Alerts
CA – PG&E: Important Update – Billing System Replacement [UPDATE]
Please read the email string below for a status/update on the Pacific Gas and Electric Billing System Replacement Project
All – this is to confirm all cutover activities are completed. Usage transactions from the new system will start to flow over to you today.
If there are any questions/issues, please reach out to me.
Khoua Moua
Pacific Gas and Electric | Billing Modernization
Email: khoua.moua@pge.com | Mobile: 415-264-0697
From: Moua, Khoua <K3MP@pge.com>
Sent: Tuesday, June 17, 2025 2:03 PM
To: Moua, Khoua <K3MP@pge.com>
Subject: PG&E: Important Update – Billing System Replacement [UPDATE]
Classification: Internal
All – correction to the date, it’s August 26, 2025, not 2026.
Khoua Moua
Pacific Gas and Electric | Billing Modernization
Email: khoua.moua@pge.com | Mobile: 415-264-0697
From: Moua, Khoua
Sent: Tuesday, June 17, 2025, 10:04 AM
To: Moua, Khoua <K3MP@pge.com>
Subject: PG&E: Important Update – Billing System Replacement [UPDATE]
All –
We’re reaching out to provide an update on one of our billing system replacement projects. Please see the following important updates regarding the status and upcoming changes (Identified Changes to Data Structure and Content, Change in Provider Billing Schedule, and Deployment Timeline Updates)
Key System Changes Identified
- New usage loop in Electric 867 Monthly Usage Summary: an additional loop is being added to include kVARh data for improved reporting accuracy (see attached for sample transaction)

ABS DOB (detail of Bill) Sunset: The ABS DOB format will no longer be available. It will be replaced by an updated format we refer to internally as the “Blue Bill”, which will contain similar billing detail. Some rates may include an additional supplemental report.
Billing Schedule Alignment
To streamline operations across platforms, we will transition from Read cycle-based billing and switching to Bill Cycle based processes. Please not that some exceptions will remain, such as EMR meter configurations.
Deployment Timeline Update
Our original deployment target of June has been postponed to August 26, 2025
We will continue to provide updates as we progress toward implementation. If you have any questions, please reach out.
Thank you for your continued partnership.
Khoua Moua
Pacific Gas and Electric | Billing Modernization
Email: khoua.moua@pge.com | Mobile: 415-264-0697

