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News Stories: Consumer Protections

April 7, 2025
Massachusetts

Mark Your Calendar

The Massachusetts Hearing Officer Memorandum RE: Reconvening Stakeholder Working Group Into Investigation into Initiatives to Promote and Protect Consumer Interests in…

April 2, 2025
Delaware

Commission Grants Staff’s Petition To Revise Rules For Certification and Regulation Of Electric Suppliers

The Delaware PSC issued an order approving Staff’s petition to consider additional revisions to the existing rules as described in 26 Del. Admin. C. § 3001.…

February 3, 2025
Maryland

PSC Seeks Comments On Prohibited Language In Residential Retailer’s Marketing Documents And Disclosures

The Maryland Public Service Commission initiated a new docket seeking comments on prohibited use of specific language in a residential energy retailer’s marketing…

December 24, 2024
New Jersey

Legislative Activity to Watch

On December 9, 2024, Senator Ruiz of New Jersey introduced S3928/2024, which limits the general application of certain consumer contracts. Under the bill, a consumer…

Pennsylvania

PUC Issues Order Addressing Consumer Protections

The Pennsylvania Public Utilities Commission (PUC) issued an order addressing consumer protections and Chapter 14 of the Public Utility Code. Order (12/24/2024) Chairman…

December 18, 2024
Georgia

Georgia Commission Issues Final Order Adopting Amendments To Rule Chapter 515-7-8: Service Quality Standards For Certificated Marketers

From the Order: {***} “All interested parties are hereby notified pursuant to Ga. Laws 1964, pp. 338, 342, as amended Official Code of Georgia Annotated (“O.C.G.A.”) §…

October 16, 2024
Georgia

GA PSC To Consider Adoption of Second Revised Proposed Rules For Retail Supplier Service Quality Standards And Penalties On December 17th, 2024

At its regularly scheduled Administrative Session on October 16, 2024, the Georgia Commission issued the Second Revised Notice Of Proposed Rulemaking Rule Chapter…

September 23, 2024
Illinois

Illinois AG Reaches $10M Settlement With Teleperformance

The Illinois Attorney General announces in an IL AG Press Release that a $10 million settlement Agreement has been reached with Teleperformance Colombia SAS, TPUSA Inc.,…

August 7, 2024
Rhode Island

Retail Solar Consumer Protection Law Passed

Rhode Island Gov. McKee signed into law a bill creating new solar consumer protections. The new law requires solar retailers in Rhode Island to register their business…

August 6, 2024
Connecticut

New Regulations for Electric Suppliers in Effect

In Connecticut Final Approved Regulations have been approved with an effective as of July 24, 2024, upon posting by the Secretary of State. The new rules include:…

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