PUC Issues Order Addressing Consumer Protections
The Pennsylvania Public Utilities Commission (PUC) issued an order addressing consumer protections and Chapter 14 of the Public Utility Code. Order (12/24/2024) Chairman…
News Stories: Consumer Protections
December 24, 2024
December 18, 2024
Georgia Commission Issues Final Order Adopting Amendments To Rule Chapter 515-7-8: Service Quality Standards For Certificated Marketers
From the Order: {***} “All interested parties are hereby notified pursuant to Ga. Laws 1964, pp. 338, 342, as amended Official Code of Georgia Annotated (“O.C.G.A.”) §…
October 16, 2024
GA PSC To Consider Adoption of Second Revised Proposed Rules For Retail Supplier Service Quality Standards And Penalties On December 17th, 2024
At its regularly scheduled Administrative Session on October 16, 2024, the Georgia Commission issued the Second Revised Notice Of Proposed Rulemaking Rule Chapter…
September 23, 2024
Illinois AG Reaches $10M Settlement With Teleperformance
The Illinois Attorney General announces in an IL AG Press Release that a $10 million settlement Agreement has been reached with Teleperformance Colombia SAS, TPUSA Inc.,…
August 7, 2024
Retail Solar Consumer Protection Law Passed
Rhode Island Gov. McKee signed into law a bill creating new solar consumer protections. The new law requires solar retailers in Rhode Island to register their business…
August 6, 2024
New Regulations for Electric Suppliers in Effect
In Connecticut Final Approved Regulations have been approved with an effective as of July 24, 2024, upon posting by the Secretary of State. The new rules include:…
July 17, 2024
Updated Notice of Proceeding is Filed in Investigation of Appropriate Limitations on all Customer Contracts with Electric Suppliers
From PURA’s Revised Notice of Proceeding: On July 3, 2023, the Public Utilities Regulatory Authority (Authority or PURA) initiated this docket to determine the…
January 24, 2024
PURA Staff Sends Letter to Think Energy Regarding Sensitive Customer Information Entered on Enrollment
From Staff of the Connecticut Public Utility Regulatory Authority (PURA) EOE Letter: It has come to the attention of the Office of Education, Outreach, and Enforcement…
January 16, 2024
Two Bills Introduced That Could Threaten Retail Choice
In a serious blow to the future potential of the Maryland market, two bills – SB0001 and HB0267 – as introduced would require numerous changes to the rules…
January 8, 2024
Supplier Settlement Progress Update Is Filed & Extension Is Granted
Re: Investigation into customer complaints alleging that Electricity Maine (EME) has introduced sudden and significant bill increases on electricity bills. Electricity…
