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News Stories: Customer Information System

August 15, 2025
AES Ohio

Utility Settlement Agreement Includes Concession To Meet With Suppliers About Systemic Utility Billing Issues And Proposed Solutions

As part of Dayton Power and Light (AES Ohio) electric rate case parties have reached a settlement agreement signed by several parties including DP&L, Staff of the…


July 7, 2025
Ohio

OH – Duke Energy Ohio – Post Deployment Update – Status Of Known, Outstanding Issues As Of July 3, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


June 20, 2025
Ohio

OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of June 20, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


June 16, 2025
Ohio

OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of June 13, 2025

Hello,   We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer…


May 30, 2025
Ohio

OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of May 30, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


May 9, 2025
Ohio

OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of May 9, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


April 7, 2025
Ohio

OH – Duke Energy Ohio – Post deployment update – status of known, outstanding issues as of April 4, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


March 24, 2025
Ohio

OH – Duke Energy Ohio – Post Deployment Update – Status Of Known, Outstanding Issues As Of March 21

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


March 14, 2025
Duke Energy

OH – Duke Energy Ohio – Post Deployment Update – Status Of Known, Outstanding Issues As Of March 14

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…


March 10, 2025
Ohio

OH – Duke Energy Ohio – Post Deployment – Status Of Known Outstanding Issues As Of March 7, 2025

Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…

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