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News Stories: Customer Protection

February 5, 2025
Massachusetts

Meeting Schedule For Competitive Supplier Straw Proposals Regarding Tier Two Initiatives

The Department will hold an in-person meeting of the Massachusetts D.P.U. 19-07 Stakeholder Working Group on Thursday, March 6, 2025. The meeting will be held at the…


December 18, 2024
Connecticut

Parties Filed Comments In Response To PURA’s Inquiry As To “Any Additional Conditions, Not Currently Required By The State Of Connecticut, That Should Be Placed On New Customer Supplier Contracts Between Licensed Electric Suppliers And Residential Hardship Customers”

Supplier group REAL noted that while it is not filing comments it reserves its right to file timely reply comments in response to any comments filed in this proceeding.…


November 21, 2024
Connecticut

PURA Requests Comments On Limitations To Be Imposed On Retail Supplier Service To Low-Income Customers

PURA will investigate appropriate limitations with which customer contracts between financial hardship customers and electric suppliers are to comply. From Notice: On…


September 23, 2024
Maine

Under Amended Settlement Electricity Maine Agrees to Provide Estimated $1 Million Additional Refunds

This Amended Stipulation represents the full agreement among the stipulating parties to this amended stipulation that is offered to fully and finally resolve this…


January 24, 2024
Connecticut

PURA Grants Motion Extending Deadline For Submission Of New Disclosure Labels To Comply With New Standards In VRO Decision

Constellation and RESA each submitted a motion requesting an extension of time from February 15, 2024, to a date 30 days following the Connecticut Public Utilities…


January 2, 2024
Maryland

Proposed Order Becomes Final In Complaint Against SFE Energy

In Maryland the Proposed Order of November 28, 2023 became a Final Order on December 29, 2023. Among other things, the Settlement Agreement includes the following: SFE…

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