Bill to Watch
H15 was introduced in the House that would incorporate the recommendations of the Office of the Inspector General (OIG) to strengthen suety requirements and penalties…
News Stories: Customer Protection
February 20, 2025
Residential Customer Protection Meeting Scheduled Aimed At Correcting Perceived Residential Shopping Problems
The staff of the Massachusset Department of Public Utilities (DPU) scheduled an in-person meeting on March 6, 2025, at the Department’s office, One South Station,…
February 13, 2025
PURA Issues Proposed Final Decision In Investigation Of Appropriate Limitations On All Customer Contracts With Electric Suppliers
From Proposed Final Decision: [ *** ] The Authority determines that supplier contracts should be modified to ensure compliance with the requirements of General Statutes…
February 5, 2025
Meeting Schedule For Competitive Supplier Straw Proposals Regarding Tier Two Initiatives
The Department will hold an in-person meeting of the Massachusetts D.P.U. 19-07 Stakeholder Working Group on Thursday, March 6, 2025. The meeting will be held at the…
December 18, 2024
Parties Filed Comments In Response To PURA’s Inquiry As To “Any Additional Conditions, Not Currently Required By The State Of Connecticut, That Should Be Placed On New Customer Supplier Contracts Between Licensed Electric Suppliers And Residential Hardship Customers”
Supplier group REAL noted that while it is not filing comments it reserves its right to file timely reply comments in response to any comments filed in this proceeding.…
November 21, 2024
PURA Requests Comments On Limitations To Be Imposed On Retail Supplier Service To Low-Income Customers
PURA will investigate appropriate limitations with which customer contracts between financial hardship customers and electric suppliers are to comply. From Notice: On…
September 23, 2024
Under Amended Settlement Electricity Maine Agrees to Provide Estimated $1 Million Additional Refunds
This Amended Stipulation represents the full agreement among the stipulating parties to this amended stipulation that is offered to fully and finally resolve this…
July 18, 2024
MA Senate Rejects House Passed Amendments that Stripped Residential Shopping Ban – Conference Committee to Reconcile Bill Differences
The Massachusetts Senate has rejected House-passed amendments to S.2838 that removed the provision that would have ended residential shopping in the state beginning…
January 24, 2024
PURA Grants Motion Extending Deadline for Submission of New Disclosure Labels to Comply with New Standards in VRO Decision
Constellation and RESA each submitted a motion requesting an extension of time from February 15, 2024, to a date 30 days following the Connecticut Public Utilities…
January 2, 2024
Proposed Order Becomes Final In Complaint Against SFE Energy
In Maryland the Proposed Order of November 28, 2023 became a Final Order on December 29, 2023. Among other things, the Settlement Agreement includes the following: SFE…
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