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News Stories: Hardship Customers

August 5, 2025
Connecticut

Regulator Seeks Comments On Retail Suppliers’ Alternative To Staff’s Proposal That Would Require Retail Suppliers To Serve Customers Below Cost

The Connecticut PURA has sought, from working group members, comment on a proposal from the Retail Energy Advancement League (REAL) concerning how hardship customers…

August 4, 2025
Connecticut

PURA Files Request For Comments On Retail Energy Advancement League’s (REAL) Proposed Supplier Contract Language Regarding Hardship Customers

REAL’s proposal includes several options for a retail supplier. From REAL’s proposal: [ *** ] REAL suggests an alternative to EOE’s proposal that meets the statutory…

June 17, 2025
Connecticut

Office Of Education, Outreach, And Enforcement (EOE) Files Motion On Customer Contracts With Suppliers Regarding Hardship Customer Language

From Motion: [ *** ] The goal of EOE’s recommended language to be included in suppliers’ contracts is to allow hardship customers to stay with their third-party electric…

December 20, 2024
Residential

PURA Considers Moving All Residential Customers To Default Service

In a biennial review proceeding of Connecticut’s PURA’s previous decision to move hardship customers to default service, PURA’s Office of Education, Outreach, and…

December 18, 2024
Connecticut

Parties Filed Comments In Response To PURA’s Inquiry As To “Any Additional Conditions, Not Currently Required By The State Of Connecticut, That Should Be Placed On New Customer Supplier Contracts Between Licensed Electric Suppliers And Residential Hardship Customers”

Supplier group REAL noted that while it is not filing comments it reserves its right to file timely reply comments in response to any comments filed in this proceeding.…

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