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News Stories: Mercantile Customers

August 18, 2026
Ohio

Staff Supports Utility’s Request of Limited Waiver to Delay EDI Implementation for Expedited Returns of Mercantile Customers to SOS

On August 17, 2026 Staff of the Public Utilities Commission of Ohio (PUCO) issued a review and recommendation on the FirstEnergy utilities application for a limited…

July 20, 2026
Ohio

Utilities Seek a Temporary Waiver of New Rule Requiring Expedited Return of Mercantile Customer to SOS

On July 17, 2026 the Ohio Edison Company, The Cleveland Electric Illuminating Company, and The Toledo Edison Company (collectively, the “Companies”) filed a application…

July 9, 2026
Ohio

Effective Date Set for New Mercantile Customer Rule Governing Return to Default Service

On July 7, 2026 an Administrative Law Judge (ALJ) issued an order establishing July 17, 2026 as the effective date for new rules governing the return of mercantile…

July 5, 2026
Ohio

Utility Says CRES Forms Should Require Use of SDI Number for Customer Identification Purposes

On June 30, 2026 AEP Ohio filed comments that the Public Utilities Commission of Ohio (PUCO) revise the final certified request form to explicitly require use of the SDI…

June 17, 2026
Ohio

PUCO Seeks Comments on Draft Certified-Request Form Used to Return Mercantile Customer to Default Service

PUC Staff of Ohio has posted a draft certified-request form that retail electric suppliers would use to effect an expedited return to default service for a mercantile…

April 6, 2026
Ohio

Reminder:  House Bill 15 Rules Continue to be Implemented

The Public Utility Commission of Ohio (PUCO) finalized two sets of administrative rules implementing provisions of HB15. Changes to Ohio Administrative Code will be…

March 18, 2026
Ohio

PUCO Adopts Proposed Mercantile Rules as Required by HB15

The Public Utility Commission of Ohio issues an order adopting proposed rules regarding mercantile customers, as required by Substitute House Bill 15 to effectuate…

January 14, 2026
Ohio

Reply Comments Filed In Mercantile Customer Rulemaking

In Ohio parties filed reply comments in the Commission’s mercantile related rulemaking as a result of the enactment of HB15. RESA – The Commission should…

November 19, 2025
Ohio

New Rules Proposed Concerning Mercantile Customers Return To SOS

The Ohio Commission issued proposed new rules relating to mercantile customers resulting from recent law changes under HB 15. The Commission directs all interested…

Ohio

Parties File Initial Comments In Mercantile Customer Rulemaking

As reported previously, Staff of the Ohio Public Utilities Commission issued proposed new rules relating to mercantile customers resulting from recent law changes under…

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