News Stories: Monthly Customer Complaint Scorecard

November 15, 2025
Texas

PUCT Complaint Statistics

For the month of September 2025, complaint staff from the PUCT received a total of 997 complaints. The total volume of complaints decreased slightly from the August…

August 25, 2025
March 24, 2025
March 7, 2025
Texas

January Customer Complaint Statistics

For the month of January 2025, the PUCT complaint staff received a total of 988 complaints, up from the 812 they received in December. Electric complaints also rose in…

December 1, 2024

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Tariffs Tariff Changes Proposed for Large Loads in New York State
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