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PUC Advances Proposed Rulemaking to Codify Key Consumer Protections and Strengthen Stability for Utilities and Households
Commission Issues Notice of Proposed Rulemaking and Sets Public Comment Period on Regulations For Key Consumer Safeguards
In a press release. the Pennsylvania Public Utility Commission (PUC) announced that it voted 4-1 to approve a Notice of Proposed Rulemaking (NOPR) that would formally incorporate key consumer protections into the Commission’s regulations, advancing an effort to provide long-term clarity, consistency, and stability for both utility customers and the utilities that serve them.
The action marks the next step in a process led by PUC Chairman Steve DeFrank to modernize and codify consumer safeguards within 52 Pa. Code Chapter 56, building on policy guidance previously adopted by the Commission to ensure continuity for consumers and utilities.
“The NOPR proposes targeted amendments and additions to Chapter 56 to incorporate consumer protection provisions that have guided residential utility service standards for years. The proposed updates are intended to promote uniform application across the Commonwealth, reduce administrative confusion, and ensure that consumers and utilities alike can rely on a consistent regulatory structure.”
Public Comment Period
Following publication of the proposed rulemaking in the Pennsylvania Bulletin, interested stakeholders will have the opportunity to participate in the formal rulemaking process:
- Written comments may be filed within 60 days of Pennsylvania Bulletin
- Reply comments may be filed within 90 days of Pennsylvania Bulletin
Comments may be submitted electronically through the Commission’s eFiling system or by mail to the PUC Secretary, as detailed in the NOPR Order.
