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From Decision: 

[ *** ] The Authority approves the Companies’ Plan, subject to the modifications and additions discussed herein. [ *** ] 

1. As of the date of issuance of this Decision, Order No. 14 of the 20-07-04 Decision, as modified by the Interim Decision, is stayed. 
2. As of the date of issuance of this Decision, the Companies shall begin implementing the bi-annual MPP auto-enrollment proposal, as discussed in Section II.B.2.a, Annual Auto-Enrollment. 
3. As of the date of issuance of this Decision, the Companies shall continue to accept and verify household income for customers, except for customers who the Companies deemed ineligible within a 12-month period, whom the Companies may refer to the CAAs, as discussed in Section II.C, Financial Hardship income Verification. 
4. No later than 30 days after the issuance of the Decision, all Participants whom the Authority preliminarily determined eligible to receive stakeholder group compensation, including those who received advance payments, shall submit a completed (1) Evidence of Substantial Contribution form and (2) Stakeholder Group Compensation Itemized Expenditures form in Docket No. 23-09-34, PURA Implementation of the Stakeholder Group Compensation Provisions of Section 15 of Public Act 23-102. Both forms must be submitted as a comment to the motion representing the Participant’s Application for Stakeholder Group Compensation.
5. Within 30 days of the Authority’s order to pay stakeholder group compensation, the Companies shall pay that compensation in the following proportion: 

6. Within 30 days of the Authority’s order to return stakeholder group compensation, the relevant Participant shall return the compensation to the Authority, for return to the Companies.
7. No later than December 4, 2025, the Companies shall incorporate the modifications and additions discussed in Section II., Arrearage Forgiveness Program Plan, and submit as compliance both a clean copy and a red-lined version of the revised plan. 
8. No later than December 4, 2025, the Companies shall submit for review and approval a proposal to modify each Company’s IT system to track how each customer receives a financial hardship designation, as discussed in Section II.D.2, Hardship Designation Tracking. 
9. No later than December 15, 2025, Eversource shall provide a detailed cost proposal and timeline to update their IT systems to auto-enroll MPP-eligible customers when they receive a CEAP commitment, as discussed in Section II.B.2.a, Annual Auto Enrollment. 
10. No later than December 4, 2025, Eversource shall submit for review and approval the minimum stay out period its IT system is capable of implementing, as discussed in Section II.B.2.b, Re-Enrollment. 
11. No later than January 6, 2026, the Companies shall submit as compliance a plan for utilizing legal collections and wage garnishment activities to address customer arrearages, as discussed in Section II.G, Collections Practices.
12. No later than June 1, 2026, as part of the 2026-2027 Plan, the Companies shall: 
13. Report: i. The new metrics, as discussed in Section II.B.1, MPP Metrics; ii. the MPP payment metrics, as discussed in Section II.B.2.b, ReEnrollment; iii. the number of financial hardship customers with multiple premises and the arrearage associated with each premise, as discussed in Section II.B.2.c, Multiple Premises; and iv. the medical protection metrics, as discussed in Section II.F, Medical Protection Claims; 
14. Provide a proposal for additional MPP success metric(s) as needed, as discussed in Section II.B.1, MPP Metrics; 
15. Research how other states, as well as other entities in Connecticut, confirm household size and submit a proposal regarding how the Companies could incorporate those practices and policies in their own household income verification process; and
16. Provide a proposal to address mismatches with DSS data-sharing, as discussed in Section II.D, DSS Data Sharing. 
17. No later than August 1, 2026, in Docket No. 26-05-01, CNG and SCG shall provide an implementation update regarding LIDR and BBP cessation. 
18. No later than November 1, 2026, CNG and SCG shall cease offering the $50 BBP to customers. [ *** ] 

Final Decision (10/22/2025) 
25-05-01 (10/29/2024) 
(Annual Review Of Affordability Programs And Offerings (Energy Affordability Annual Review))