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PURA Requests Comments On Limitations To Be Imposed On Retail Supplier Service To Low-Income Customers
PURA will investigate appropriate limitations with which customer contracts between financial hardship customers and electric suppliers are to comply.
From Notice:
On July 3, 2023, the Public Utilities Regulatory Authority (Authority or PURA) initiated this docket to determine the “appropriate limitations” with which all customer contracts with electric suppliers, entered into on and after a determined date, must comply. See General Statutes § 16-245o(m), as amended by § 31 of Public Act 23-102, An Act Strengthening Protections for Connecticut’s Consumers of Energy (Public Act 23- 102). See also General Statutes § 16-245a. In addition, the Authority will determine the electric distribution companies’ costs and timeline for implementation of any billing system changes required to comply with General Statutes § 16-245o(m), as amended by § 31 of Public Act 23-102, as well as the recovery of such costs from all licensed electric suppliers.
To effectuate the first and second sentences of General Statutes § 16-245o(m), the Authority issued an Interim Decision on April 24, 2024, authorizing the electric distribution companies to implement billing system changes and to recover such costs from all licensed electric suppliers (Phase 1). The Authority will conduct the remainder of this proceeding in two additional phases. In Phase 2, the Authority will investigate appropriate limitations with which customer contracts between financial hardship customers and electric suppliers are to comply. Subsequently, in Phase 3, the Authority will consider appropriate limitations with which all customer contracts with electric suppliers are to comply and whether General Statutes § 16-245o(m) permits such appropriate limitations.
The Authority requests that Participants file written comments by Wednesday, December 18, 2024, at 4:00 p.m., and any reply comments by January 9, 2025, at 4:00 p.m., regarding following topics:
- Any additional conditions, not currently required by the State of Connecticut, that should be placed on new customer supplier contracts between licensed electric suppliers and residential hardship customers.
Notice (11/21/2024)
18-06-02RE02 (07/03/2023)
(Investigation Of Appropriate Limitations On All Customer Contracts With Electric Suppliers Pursuant To Conn. Gen. Stat. § 16-245O(M))
