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Recent Charge Working Group Activity – Request For Comments On Collection & Reporting Requirements For Consumer Service Survey
Re: The CHARGE working group, led by PAPUC Staff from the Office of Competitive Market Oversight, provides an opportunity for Staff and suppliers to communicate informally on a range of retail market issues. After several months of inactivity, the working group is being re-invigorated.
PAPUC filed a secretarial letter with guidance on the collection and reporting requirements for customer service survey data based on 52 Pa. Code.
Interested parties were instructed to file reply comments (2/21/24).
Secretarial Letter (02/20/2024)
PAPUC CHARGE Working Group (03/27/2017)

