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Washington Gas Light Files Response To Order In Investigation Into Its Quality Of Service

Dockets: FC977
Category: Uncategorized

From Response: 

[ *** ] In its response to Order No. 21994, filed on May 31, 2024, Washington discussed its proposed Resiliency Plan to improve the performance, stability, scalability, and resiliency of the RM37 process/system for notification and reporting requirements, which the Commission, in Order No. 22002, accepted as filed.

The Company is submitting the timeline below to comply with the Commission’s directive in Order No. 22002. Importantly, the Company was developing this timeline prior to the issuance of Order Nos. 22002 and 22004. However, in Order No. 22004, the Commission noted that “an open and transparent investigation into leak detection, management and reporting would be useful for both the Commission and parties to fully examine and understand WGL methodologies,”6 and that “[T]he Commission plans to discuss how reporting requirements may be adjusted in the future to make LIDAROC7 a more consistently reliable source of leak information.” [ *** ]

The first release of the new RM37 platform is scheduled for implementation on June 29 and 30, 2024. A final decision on whether to proceed with the implementation on June 29 and 30 will be made on June 28, 2024. If the decision to “go-live” is approved, the expectation is that the new RM37 process/system will be fully activated starting Monday July 1, 2024. The project team will closely monitor the implementation and performance of the new solutions for two weeks thereafter. The backup date for implementation is July 6 and 7, 2004, with full activation targeted for Monday July 8, 2024. If for any reason implementation of the new platform needs to be further delayed, the Company will notify Commission Staff. [ *** ]

WGL Response (06/27/2024)
FC977 (01/28/1999)
(In The Matter Of The Investigation Into The Quality Of Service Of Washington Gas Light Company)