News Stories
Sponsored by Earth Etch. Regulatory insight and compliance solutions for today’s energy markets.
PURA Considers Moving All Residential Customers To Default Service
In a biennial review proceeding of Connecticut’s PURA’s previous decision to move hardship customers to default service, PURA’s Office of Education, Outreach, and Enforcement filed a motion on December 20, 2024, for PURA to stay this proceeding and open a new docket which would examine whether all residential customers of retail suppliers should be returned to default service. EOE noted the General Assembly has amended state law in recent years “…to allow the Authority to “condition an electric supplier’s license and access to the systems and billing of the electric distribution companies on terms the authority determines to be just and reasonable, including, but not limited to, proof that the electric supplier’s products are not overpriced or harmful to residential customers.”
As background, this proceeding was opened to determine the cost sharing for retail electric suppliers following the IT and billing system changes made by the utilities to implement changes made by the December 18, 2024, decision by PURA (such as reporting of Incidental Residential Accounts, implementing Next Cycle Rates, bimonthly customer sync lists).
See: 18-06-02RE01
See also: 14-07-19RE07 (Opened 08/12/2021)
See also Superior Court Docket No. HHBCV236082224S, Appellate Court Docket No. 48070. An appeal is pending before the state Appellate Court (11/25/24).

