News Stories: Call Centers

March 6, 2026

Editor’s Picks

FCC FCC Proposes Call Center Onshoring and English Proficiency Requirements
Texas Texas Court Orders REP to Remove Switch Hold While PUC Case Is Pending
TCPA Text Messages May Not Be Phone Calls After All?
Ohio PUCO Adopts Final Retail Supplier Enrollment and Financial Assurances Rule
Ohio PUCO Directs Ohio Utilities to Publish “Distribution Hosting Capacity Maps”

Trending

FCC Reassigned Numbers
Compliance Considering Outsourcing Key Marketing or Sales Functions?
PJM PJM’s Proposes Behind-the-meter Generation Rules
TCPA Text Messages May Not Be Phone Calls After All?
Ohio PUCO Adopts Final Retail Supplier Enrollment and Financial Assurances Rule