FCC Proposes Call Center Onshoring and English Proficiency Requirements
On March 4, 2026, FCC Chairman Brendan Carr announced in a press release that the Commission will be voting this month on proposals regarding the use of offshore call…
On March 4, 2026, FCC Chairman Brendan Carr announced in a press release that the Commission will be voting this month on proposals regarding the use of offshore call…
In recent decisions some courts have held that text or SMS messages are not telephone calls. These decisions have relied upon several prior interpretations and…
In today’s regulatory environment, “wrong number” is no longer a minor operational issue, it has become a litigation trigger. Across the Energy marketplace, we continue…
In Fifth Circuit Court of Appeals in Bradford v. Sovereign Pest Control 2026 WL 520620 (5th Cir. Feb. 25, 2026) held the Telephone Consumer Protection Act (TCPA) does…
The Federal Communications Commission (FCC), through its Consumer and Governmental Affairs Bureau, has issued a new order extending the effective date of a key provision…
As reported previously, the FCC in the notice, requests comments among other things on the following: Improved caller identity information; Ability to identify calls…
Days before the new TCPA revocation rules were set to take full effect, the FCC issued an order that partially delayed many of the most troubling aspects of the order.…
Literally moments earlier, the FCC’s One-to-One Consent Rule which sought to redefine the meaning of “prior express written consent” under the Telephone Consumer…
At the eleventh hour the U.S. Court of Appeals for the Eleventh Circuit issued a ruling vacating the FCC’s “one-to-one” consent requirement for marketing calls and…
Key Update The Federal Communications Commission (FCC) has postponed the implementation of its 1-to-1 consent ruling, originally set to take effect on January 27, 2025.…
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