Considering Outsourcing Key Marketing or Sales Functions?
It’s not uncommon for retail energy suppliers to outsource essential retail energy functions, such as billing, customer service, sales and marketing. Some companies…
News Stories: Compliance
February 24, 2026
February 23, 2026
Marketing Metrics – It’s More Than Just Sales
For most sales managers, the daily emphasis is on making the numbers and doing it cost effectively. What’s the number of contacts, presentations, and sales per…
February 16, 2026
Growing Costs of Regulatory Noncompliance
Non-compliance in the retail energy marketing can lead to reputational damage, legal consequences, substantial financial penalties – not to mention the disruption to the…
August 27, 2025
Commission Issues Order On Customer Notice Requirement For SmartEnergy
From Order: [ *** ] On August 15, 2025, SmartEnergy Holdings LLC (“SmartEnergy”) filed a motion with the Commission requesting, in the alternative, either (1) an…
