The Value of Keeping Transaction Data Separate from Billing
While combining transaction management and billing can reduce handoffs and manual work, it can also limit how transaction data is managed and used across the business.…
News Stories: Featured Articles
October 22, 2026
October 20, 2026
Does Your Company Really Need a Tagline?
Over my marketing career, I’ve lost count of how many times a client or executive has told me, “We need a great tagline.” Sometimes they already have…
October 19, 2026
Small Suppliers Are Winning Share in Texas
With the Energy Marketing Conference bringing retail energy leaders together in Washington, DC, this week, October 19–20, I want to celebrate the entrepreneurial teams…
FERC Tells PJM To Refile With Large Load Capacity Plans by November 11
The Federal Energy Regulatory Commission (FERC) on October 9 also rejected PJM’s “bring your own new capacity” mechanism, saying it had not justified a proposal to lock…
October 13, 2026
Who Approves the Battery?
When a state sets a storage target and funds it, the policy story is easy to follow. Procurement goals are announced, incentive blocks open, and megawatts appear on a…
October 12, 2026
Large Energy Services Companies Grow Revenue, Market Share: Study
The study by the U.S. Energy Department’s Lawrence Livermore laboratory in Berkeley, California, has been conducted five times over the last two decades, each several…
October 5, 2026
Maryland, Virginia Governors Control Data Center Development
The governors of the states issued separate but similar frameworks for data centers that seek to prevent cost-shifting to other ratepayers, protect the environment and…
September 29, 2026
Why TCPA Consent Rules Matter to the Energy Market
Utilities depend on calls and text messages to communicate with customers about billing, payment arrangements, service appointments, outages, restoration updates,…
September 28, 2026
Virtual Power Plant Bills Await California Governor
Senate bill 913 would require state regulators to enhance pathways for aggregated distributed energy resources to qualify as resource adequacy capacity by mid-2028. The…
September 24, 2026
The Billing Gap Is Real: Which Side of It Are You On?
A recent vendor article argued that as retail energy markets become more complex, risk arises in the gap between what suppliers sell and what they can reliably deliver.…
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