News Stories: Customer Complaint

February 27, 2025
February 6, 2025
Texas

Texas REP Complaint Statistics

For the month of December 2024, the PUCT complaint staff received a total of 812 complaints, up from the 737 they received in November. Electric complaints also rose…

December 24, 2024

Editor’s Picks

New Hampshire NH DOE Files Proposed Interconnection of DER Rules
Massachusetts Update:  Massive MA Legislation Passes Crucial House Vote by Adopting all Amendments and Now Moves to Final Vote in Senate
TCPA Court of Appeals Concludes Written Consent Not Needed for Telemarketing Calls?
PJM PJM’s Proposes Behind-the-meter Generation Rules
Compliance Considering Outsourcing Key Marketing or Sales Functions?

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TCPA Court of Appeals Concludes Written Consent Not Needed for Telemarketing Calls?
Compliance Considering Outsourcing Key Marketing or Sales Functions?
PJM PJM’s Proposes Behind-the-meter Generation Rules
Data Centers Data Centers Support Grid But Unexpected Trips Could Hurt
Texas Marketing Metrics – It’s More Than Just Sales