Staff’s Report Finds Utility Billing Errors Increases Substantially Post Remediation Period
In a Staff Report filed on May 19, 2026 in Dayton Power & Light’s (AES Ohio’s) rate case at the Public Utilities Commission of Ohio (PUCO) states that…
News Stories: Customer Information and Billing System
May 22, 2026
April 17, 2026
CT Supreme Court Denies Clearview’s Appeal to Pay $178,832 for Utility’s Residential Bill Redesign Costs
On April 14, 2026 in the case of Clearview Electric, Inc. v. Public Utilities Regulatory Authority (Docket No. SC21121) Justice Bright wrote a unanimous ruling affirming…
April 14, 2026
Utility Files Report Indicates 2,750 CCA Customers Were Inaccurately Billed
On April 9, 2026 NYSEG submitted a billing issue reporting form in the New York Commission’s proceeding for Community Choice Aggregation (CCA) regarding a billing…
March 13, 2026
Chairman Calls Results of PECO’s Management Audit Unacceptable
The Pennsylvania Public Utilities Commission issued a Secretarial Letter regarding the management efficiency investigation of PECO Energy Company. In the Secretarial…
December 9, 2024
Central Hudson Meter Read Update
On November 8, 2024 Central Hudson filed a letter certifying completion of its Updated Monthly Meter Reading Plan and updating the PSC on its progress toward…
October 15, 2024
PGW CIS Implementation Update
PGW made filing Regarding its support of natural gas suppliers during the transition, Sending Electronic Data Interchange (EDI) 814 change request transactions. During…
June 20, 2024
NY PSC Concludes Central Hudson’s Customer Billing Investigation
The New York PSC issued a final decision approving a settlement valued at $62.59 million in payments and costs by Central Hudson and up to an additional $2 million in…
