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Clarification Sought On UBP Renewal Notices And Price Comparisons
In New York the Retail Energy Supplier Association and M&R file petitions for rehearing and clarification regarding the New York Public Service Commission’s (PSC’s) recently amended Uniform Business Practice (UBP) rules.
See: RESA Petition for Rehearing, Req for Clarification & Motion for Stay
In its petition for rehearing RESA identified four supplier related issues to the updated UBP and made the following recommendations:
- Suppliers should not be required to use the sample renewal notice, since it does not comply with the goals or requirements of GBL §349-d(7) or the proposed amendments to UBP §5.B.5;
- Suppliers should not be required to use the default utility’s 12-month trailing average price in the contract renewal notice as a basis for comparison rather than the default utility’s then-current price to compare;
- Suppliers should not be required to send the contract renewal notices via regular mail, rather than permitting the electronic service of these notices; and
- The NYPSC should consider the underlying facts and circumstances that gave rise to the existing UBP requirements for contract renewal notices and eliminate other now-unnecessary notice requirements.
“In addition, RESA respectfully seeks clarification regarding certain aspects of the renewal notice requirement and new Department reporting requirement imposed by the UBP Order:
- How does UBP §5.B.5 impact CCA programs? Do ESCOs have to send contract renewal notices in addition to existing notices required under the CCA program rules?
- While the Department was ordered to report to the Commission the number of ESCO customers served on variable rate, month-to-month agreements by March 1 each year, ESCOs request the Commission provide additional clarification regarding the scope, timing, and specifics of how this information will be requested from ESCOs and compiled by the Department.”
In a separate filing, M&R (a supplier) also filed a petition for rehearing and clarification to the recently amended UBP.
M&R Petition for Rehearing, Reconsideration and Clarification – “M&R is an ESCO that offers a Guaranteed Savings Product (“GSP”) to its natural gas customers. M&R respectfully petitions for rehearing, reconsideration, and clarification of the November Order adopting modifications to the Uniform Business Practices to implement GBL § 349-d. While the statute establishes targeted consumer protections, the November Order unlawfully expands statutory requirements, collapses the Legislature’s renewal-by-notice framework into a blanket affirmative-consent mandate, and imposes compliance obligations that are legally unsupported and operationally impossible”
M&R said the Commission can preserve consumer protections and restore workability by:
- Narrowing the definitions of “material change” and “express customer consent” to statutory bounds
- Clarifying that variable-rate adjustments and guaranteed-savings products do not trigger renewal
- Preserving renewal by notice where no material change occurs
- Allowing electronic notice and consent consistent with utility practice
- Staying implementation to avoid immediate market exit and customer harm
“This is not a request to weaken consumer protections. It is a request to apply them as the Legislature intended—clearly, fairly, and in a workable manner that preserves customer savings and produces enforceable rules.”
NYPSC Docket No. 98-M-1343
(In the Matter of Retail Access Business Rules.)

