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Considering Hurricane Beryl – TPUC Staff Reminds REPs Of Obligation To Offer Deferred Payment Plans 

Category: Uncategorized

Texas PUC Staff reminds utilities that it will exercise enforcement discretion with respect to several TDU obligations so that utilities may prioritize service restoration after Hurricane Beryl, the Executive Director of the Texas PUC also reminded retail electric providers of their obligations related to the offering of deferred payment plans.

The Executive Director said that utilities should prioritize service orders related to utility restoration, outages, reconnection, and deenergized move-ins as needed.

The enforcement discretion will apply for activities occurring on July 8, 2024 through July 26, 2024, and may be extended based on conditions in the state at that time, the Executive Director said in the memo.

Specifically, PUC Staff advised electric utilities operating within the counties covered by the disaster declaration that Staff that will exercise enforcement discretion with respect to:

  • 16 TAC § 25.214(d) and Sections 6.1.2.1, 6.1.3.1, and 6.1.4.1 of the Tariff for Retail Delivery Service, insofar as they require a utility to disconnect electric service for nonpayment within a certain timeframe of the requested date.
  • 16 TAC § 25.214(d) and Sections 4.3.2.1, 4.3.12.1, 5.3.1.1, 6.1.3.1, and 6.1.4.1 of the Tariff for Retail Delivery Service, insofar as they would require a utility to perform certain requests related to new services by a service date.
  • 16 TAC § 25.214(d) and Sections 6.1.2.1, 6.1.3.1, and 6.1.4.1 of the Tariff for Retail Delivery Service, insofar as they would require a utility to complete a move-in, move-out, or priority move-in on the date requested.
  • 16 TAC § 25.214(d) and Sections 4.8.1.3 and 6.1.3.1 of the Tariff for Retail Delivery Service, insofar as they require a utility to re-read meters by a certain date.
  • 16 TAC § 25.214(d) and Section 4.7.4 of the Tariff for Retail Delivery Service, insofar as they require a utility to test meters no later than ten business days after the request is received.
  • 16 TAC § 25.214(d) and Section 5.7.3 of the Tariff for Retail Delivery Service, insofar as they require a utility to give an entity an estimated completion date and estimated cost if the service requires construction.

CenterPoint Energy
Project 56793
Issues Related to the Disaster Resulting from Hurricane Beryl