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EOE Sends Letter to All Suppliers Regarding Customer Class Designations in Compliance Filings
From the Connecticut PURA EOE Letter:
“The Public Utilities Regulatory Authority’s Office of Education, Outreach, and Enforcement (EOE) herby reiterates that all electric suppliers every month should review the compliance filings submitted in the instant docket by the Connecticut Light and Power Company dba Eversource Energy and The United Illuminating Company (together, the EDCs). The EDCs’ compliance filings indicate the number of business and residential customers served by each supplier, as well as the number of incidental residential accounts (IRAs). EOE has noticed recent compliance filings indicating residential customers associated with suppliers licensed solely to serve business customers. It is incumbent upon all suppliers to properly designate an account an IRA if it is a residential account associated with a business customer. The EDCs’ compliance filings should not indicate any non-IRA residential customers associated with suppliers that do not maintain a license to serve residential customers.
General Statutes § 4-182(c) states: “No revocation, suspension, annulment or withdrawal of any license is lawful unless, prior to the institution of agency proceedings, the agency gave notice by mail to the licensee of facts or conduct which warrant the intended action, and the licensee was given an opportunity to show compliance with all lawful requirements for the retention of the license.”
EOE expects all suppliers to review the EDCs’ compliance filings monthly to ensure that the filings are correct. To the extent any filing is not correct, the supplier must immediately contact the EDC to correct the filing. EOE expects that if suppliers perform this simple task correctly, the filings will not show any non-IRA residential customers for suppliers licensed to serve only business customers. To the extent EOE finds such discrepancies, EOE will expect the supplier to produce proof that it attempted to correct the discrepancy with the EDC. Any supplier unable to produce such proof may be subject to penalties.
This matter is related to PURA’s monitoring of the state of competition in the electric industry.
