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PGW CIS Implementation Update

PGW made filing Regarding its support of natural gas suppliers during the transition, Sending Electronic Data Interchange (EDI) 814 change request transactions. During the CIS implementation period, PGW will send 814 Change Request Transactions that will send a new service agreement number to suppliers for each of their enrolled customers. This transaction will contain the old account number so the suppliers can link the new number with the correct customer to update their records.

Providing a supplier cutover list. PGW will provide a file to each supplier listing the new service agreement number and the old account number for each of their enrolled customers. This file will be a backup to the EDI 814 Change Request Transactions.

Accepting old account numbers in inbound EDI transactions. For a period of 90 days after implementation, PGW will accept the old account number and service point number for customer validation in inbound transactions. For valid transactions using the old account number and service point number, PGW will provide the new service agreement number in the EDI response transaction along with reference to the old account number. After the 90 day period, PGW will require that all inbound transactions carry the new service agreement number.

Additionally, PGW’s Eligible Customer Lists and Account Number Access Mechanism will support NGSs marketing activities by providing suppliers with a customer’s new service agreement number when the customer search is conducted using these resources.

PGW Filing  (09/26/2024)
The deployment of AMI, and the subsequent access (or non-access) to meter data by retail suppliers is vital for developing and marketing new retail energy products and services.
R-2024-3051386
PGW tariff filing related to a customer information system (CIS) upgrade.