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Upcoming PECO Supplier Portal Modernization

January 2027 Go-Live!

Category: Pennsylvania
Related Categories: Announcement, Electric, Gas, Peco, Suppliers, Utility

KEY INFORMATION: 

PECO is pleased to share that we are modernizing our Supplier Portal (SUCCESS website) and would like to provide early notice of an upcoming transition planned for January 16, 2027.

The current portal has supported electric suppliers for more than two decades. This project will replace the legacy platform with a modern, more secure solution while preserving the core functionality you use today for processes like Backcasting, Settlement, ECL List, Standard Offer Referral Files and Reports.

What is changing?

The new Supplier Portal will provide:

  • A modern, secure web-based experience
  • Enhanced account management and user onboarding capabilities
  • Multi-factor authentication (MFA) for improved security
  • Improved user-level access controls and auditability
  • Better operational monitoring and support

What is staying the same?

PECO is designing the new portal to retain the business processes and functionality that suppliers rely on today, including:

  • Settlement and eligibility data access
  • Reporting capabilities
  • Existing file processing requirements
  • Key integrations supporting supplier operations

Timeline

The project is currently in the development phase and remains on track for a January 2027 go-live. Additional communications will be provided as we move closer to implementation, including information regarding:

  • User registration and onboarding activities
  • Training and support resources
  • Key transition milestones

What you need to do now

No action is required at this time. This communication is intended to provide early awareness of the upcoming change.

Our goal is to provide a seamless transition while improving security, user management, and overall supplier experience. We encourage your organization to share this information with any individuals who currently use the SUCCESS Portal so they can stay informed throughout the project.

Thank you for your partnership. Additional updates will be shared as we move closer to implementation.

ACTION REQUESTED:If you have any questions or concerns regarding this communication, please visit the PECO Electric and Gas Choice website.  Select “CONTACT SUPPORT” and submit a CASE with your concerns. Please use CASE REASON “Supplier Communications” for such purpose.

Please distribute to the appropriate individuals in your organization. If you no longer wish to receive these communications, please visit the PECO Electric and Gas Choice website and modify your contact information accordingly or refer to your organizational Delegate for assistance.