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From Report: 

[ *** ] The Public Utilities Regulatory Authority (Authority or PURA) hereby submits its 2024 Report to the Connecticut General Assembly regarding the state of competition in the electric industry in Connecticut and the status of electric supplier licensing. Retail competition in Connecticut’s electric industry commenced in January 2000, when the generation segment of the industry was opened to competitive supply. This report summarizes the state of electric competition by analyzing a variety of diverse indicators, including the average generation service charge and the standard service generation rates for residential and business customers, to demonstrate the market’s effects on customers who participate. [ *** ]

During the first half of 2024, residential customers were more likely to have a more favorable rate with a licensed electric supplier, but nearly 30% of Eversource residential accounts and 5% of UI residential accounts enrolled with a supplier paid more than the Standard Service rate for generation supply. As shown in Table 2, below, the rates of a residential customer with a licensed electric supplier were far more likely to be higher than standard service rates in the second half of 2024. The percentage of residential supplier customers paying more than Standard Service increased significantly in the second half of 2024 for Eversource customers, with approximately 75% of customers enrolled with suppliers paying more than Standard Service. The number of UI customers enrolled with a supplier and paying more than Standard Service also increased significantly, with over 53% of UI’s supplier-enrolled residential customers paying more than Standard Service.

Table 2: 2024 Residential Accounts, Monthly Supplier Rates

Table 3, below, shows a similar trend for business customers. During the first half of 2024, just over 15% of Eversource business accounts and almost 5% of UI business accounts enrolled with a supplier paid greater than the Standard Service rate for generation supply. The percentage of business supplier customers paying more than Standard Service increased significantly in the second half of 2024 for Eversource customers, with over 90% of business customers enrolled with suppliers paying more than Standard Service. The number of UI business customers enrolled with a supplier and paying more than Standard Service also increased significantly, with more than 39% of UI’s supplier-enrolled business accounts paying more than Standard Service.

Table 3: 2024 Business Accounts, Monthly Supplier Rates

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Final Legislative Report (03/31/2025)
24-11-01 (12/21/2023)
(2024 PURA Report to the General Assembly Regarding the State of Electric Competition)