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Texas Complaint Statistics for January 2026

For the month of January, 2026, the PUCT complaint staff received a total 873 complaints. This is approximately 65 more than they received in December.

By: Regulatory Compliance Services (RCS)

Published March 6, 2026

Category: Texas
Related Categories: Complaint Statistics, Featured Articles
Complaint Statistics

REP complaints comprise 61% of the total volume of complaints related to electric service. The five REPs receiving the most complaints in January accounted for approximately 47% of all the REP complaints. The first chart below shows five REPs receiving the most complaints and the types of complaints each company received. To obtain company-specific information, please contact us.

Also during January, the PUCT staff closed 432 complaints related to electric service. Of that number, over 94% were investigated by the PUCT staff. Of the electric violations, only three were for late filed responses.

Texas Complaint Stats January 2026

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