January Customer Complaint Statistics
For the month of January 2025, the PUCT complaint staff received a total of 988 complaints, up from the 812 they received in December. Electric complaints also rose in…
News Stories: REP
March 7, 2025
Is The Commission Always Right?
Source: Regulatory Compliance Service (RCS) While reviewing customer complaints filed with the Commission last month, it occurred to me that there are differing…
March 3, 2025
TX – CNP-M-A030325-01 CenterPoint Energy’s Smart Thermostat Program – Market Call
Notice Date: March 3, 2025 Notice Type: CNP-M-A030325-01 – Market Call Short Description: CenterPoint Energy will host a Market call on CenterPoint Energy’s Smart…
February 28, 2025
TX – CNP Implementation of Energy Efficiency Cost Recovery Factor (EECRF) Adjustment Effective March 1, 2025
Notice Date: February 27, 2025 Notice Type: Informational – Final Short Description: CenterPoint Energy Houston Electric adjustment to its Energy Efficiency Cost…
February 27, 2025
TX – TXSET In-Person Training Class April 30, 2025, at CenterPoint
ERCOT will be conducting an in-person, instructor-led, interactive TXSET training class in Houston at CenterPoint on April 30th from 8:30 AM – 5:00 PM – a full day of…
February 20, 2025
Commission Approves Settlement Between Staff And REP
Excerpts from the Public Utilities Commission of Texas (PUCT) Order: {***} “This Order addresses the agreement between Commission Staff and Good Charlie & Co., LLC…
February 6, 2025
Texas REP Complaint Statistics
For the month of December 2024, the PUCT complaint staff received a total of 812 complaints, up from the 737 they received in November. Electric complaints also rose…
January 13, 2025
REP Coalition Seeks Rehearing Re: REPs Ability To Adjust Existing Fixed Priced Products For Regulatory Changes
Excerpts from the REP Coalition’s Motion For Rehearing: {***} “ The Texas Energy Association for Marketers (TEAM) and Alliance for Retail Markets (ARM)…
January 9, 2025
Texas ALJ Denies CenterPoint-TDU’s Request For Interim DCRF Rates
Re: Application Of AEP Texas Inc. To Amend Its Distribution Cost Recovery Factor The Chief ALJ of the Texas PUC denied a request from CenterPoint Energy Houston…
TX – CNP Transmission Cost Recovery Factor (TCRF) Approved Effective March 1, 2025
Notice Date: December 18, 2024 Notice Type: Informational Short Description: CenterPoint Energy Houston Electric adjustment to its Energy Efficiency Cost Recovery Factor…
