Texas PUC Monthly Complaint Statistics
For the month of November 2025, the PUCT staff records indicate that they received a total 704 customer complaints. This is approximately 300 less than they received in…
News Stories: REP
January 8, 2026
TEAM Files Amicus Letter Highlighting Unique Statutory Difference Between Monopoly & Competitive REP Complaints – Complainant Responds
The Texas REP Coalition, in an amicus filing, asked the Texas PUC to not apply recent precedent governing the dismissal (and non-dismissal) of complaints against…
January 6, 2026
TX- M-B121825-02 Reminder: Upgrade To The Email Subscription Service, LISTSERV. Action Required
Notice General <NOTICE_GENERAL@LISTS.ERCOT.COM> on behalf of; ERCOT Client Services <00000008c435f4d1-dmarc-request@LISTS.ERCOT.COM> To: M-B121825-02…
December 29, 2025
Ruahodl Inc. Applies for Option 2 REP Certificate
Ruahodl Inc. applied for an Option 2 retail electric provider (REP)certificate with the Texas Public Utilities Commission (TPUC). Option 2 REPs are limited to serving…
Distributed Power Applies for Option 1 REP Certificate
Distributed Power, LLC files with the Applies for Option 1 Texas REP Certificate with the Texas Public Utilities Commission. In the application, Ben Larralde is…
December 23, 2025
Reassigned ALJ Modifies Order Requiring REP To Reconnect Customer
A reassigned Texas Public Utilities Commission Administrative Law Judge (ALJ) issued an Order No. 2 -Modifying Order No. 1 And Removing Requirement For Continuation Of…
December 19, 2025
REP Agrees To Pay $57,000 To Settle Billing Violations
Staff of the Public Utility Commission of Texas and Pulse Power, LLC (Pulse Power) filed a settlement agreement regarding Pulse Power’s violations of 16 Texas…
REP Appeals ALJ’s Reconnection Order As Inconsistent With Rule
In Texas BKV-BPP Retail files an Emergency Appeal of Order No. 1 directing the supplier to reconnect the customer related to an ongoing customer complaint. Excerpt from…
December 12, 2025
PUC Staff File Proposal For Energy Fund Backup Including Power Package Program
“Commission Staffs recommended proposal for publication in the above-referenced project for consideration at the December 18, 2025, Open Meeting. Commission Staff…
Utility To Refund $15 Million In Transition Charges To REPs
CenterPoint Energy Houston Electric filed with the Texas PUC to distribute $14.92 million in proceeds collected under TC5, which are transition charges owed to retail…
