PUCT Complaint Statistics
For the month of September 2025, complaint staff from the PUCT received a total of 997 complaints. The total volume of complaints decreased slightly from the August…
News Stories: REP
November 15, 2025
November 6, 2025
ALJ Sets Further Schedule For Parties To Respond To PUC Staff Recommended Denial Of Amended REP Certificate For Relying Upon Managerial Expertise From Former REP
“This Order addresses the September 5, 2025 application of EE REP 2, LLC fka MI Texas REP 2, LLC to amend its Option 1 retail electric provider certificate number…
October 31, 2025
Parties File Reply Comments In Large Load Forecasting Rulemaking
In Texas in the PUC’s rulemaking to establish large load forecasting criteria the proposed rule would define LLCs as single sites with aggregate loads of 10MW or…
Parties File Net Metering Reply Comments
In Texas parties file comments in the PUC’s net metering rulemaking. Data Center Coalition – “The Data Center Coalition recommends the Commission adopt consistent…
October 30, 2025
Staff Files Proposed Rule Re: Retail Market Performance Measure Reporting
Staff of the Public Utilities Commission of Texas (PUCT) filed a proposal for publication for the Commission’s consideration at the November 6, 2025, Open Meeting…
October 17, 2025
ALJ Concludes Existence Of Factual Issue Precludes Dismissal Of Customer Complaint Against REP – A New Customer Complaint Threshold?
An Administrative Law Judge (ALJ) at the Public Utilities Commission of Texas (PUCT) files grounds for denying motion to dismiss customer complaint against Green…
October 16, 2025
ALJ Issues Order Finding Additional CNN/REP Application Information Required Saying “Letter Filing Is Ambiguous and Unclear In Many Respects”
From the TexasLicense ALJ Order: “On October 14, 2025, Roshan Energy, Nonprofit Electric Cooperative, filed a letter indicating it was applying for a certificate of…
October 15, 2025
PUC Staff Files Petition To Revoke REP Application For Failure To File EOP
Excerpts from PUCT Staff’s Petition to Revoke Onxy Electric Energy’s REP Certificate: “The Staff (Commission Staff) of the Public Utility Commission of Texas…
October 2, 2025
PUC Adopts ALJ Recommendation To Deny Formal Customer Complaint Against REP Alleging REP Wrongfully Denied Service By Requiring Customer To Submit Personal Data To 3rd Party Vendor As Part Of Enrollment Process
Excerpts from the Texas Public Utilities Commission Order: {***} “On April 7,2025, Mr. Verde filed the formal complaint at issue in this proceeding alleging that…
October 1, 2025
Rune Retail Electric I Applies For Option 2 Texas REP Certificate
William Layden is identified as the CEO and Varun Palivela as the customer complaint representative. The company’s website is listed as: https://www.rune.energy/.…
