[ *** ] The Public Utilities Regulatory Authority (Authority or PURA) reviews and determines the electric suppliers’ and electric distribution companies’ (EDCs;…
The Massachusetts Department of Public Utility (DPU) issued an order granting in part and denying in part distribution companies’ joint motion for authorization to share…
For the month of January 2025, the PUCT complaint staff received a total of 988 complaints, up from the 812 they received in December. Electric complaints also rose in…
From Eversource’ Letter Re: Proposed POR Program Status: {***} “On behalf of Public Service Company of New Hampshire d/b/a Eversource Energy (“Eversource”), I write to…
Electric utility Pepco in the District of Columbia filed an updated standard offer service (SOS) tariff for June 1, 2025 through May 31, 2026. Some highlights include:…
Excerpts from the Order: {***} “The Public Service Commission of the District of Columbia, in PEPPOR-2024-01, by Order No. 22379, rejected the Potomac Electric Power…
{***} “Schedule 1 sets a date certain for POR implementation assuming all suppliers have not returned the approved Electric Service Supplier Agreement (“ESSA”), along…
Monthly Report on Consumer Complaint Activity January 2025 19-00950
From Connecticut Public Utility Authority (PURA) Straw Proposal: [ *** ] Pursuant to § 1 of Public Act 20-5, An Act Concerning Emergency Response by Electric…
Hello, We appreciate your continued patience and understanding as we diligently work to resolve technical issues after the deployment of our new Customer Information…
