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January Customer Complaint Statistics
For the month of January 2025, the PUCT complaint staff received a total of 988 complaints, up from the 812 they received in December. Electric complaints also rose in…
Is The Commission Always Right?
Source: Regulatory Compliance Service (RCS) While reviewing customer complaints filed with the Commission last month, it occurred to me that there are differing…
PUC Enters Tentative Implementation Order Re: Phase V Energy Efficiency & Conservation Program
{***} “On February 20, 2025, the Pennsylvania Public Utility Commission (PUC or Commission) entered a Tentative Implementation Order regarding Phase V of the Energy…
Implementation Update On Eversource’s POR Program Implementation Date
From Eversource’ Letter Re: Proposed POR Program Status: {***} “On behalf of Public Service Company of New Hampshire d/b/a Eversource Energy (“Eversource”), I write to…
IPA Documents Released for Feedback, 2024 Annual Complaints Report Published, Portal Latitude and Longitude
The IPA announces new information related to the Illinois Shines program. This announcement includes: Coming Up in Illinois Shines, Stakeholder Support, Program News,…
PURA Initiates Renewable Energy Proceeding
PURA has opened this proceeding to conduct a study regarding the state’s renewable energy tariff programs, such as RRES and NRES. Requests to participate in the…
Net Metering And Distributed Generation Under Attack
There was an overflow of participant attending Energy, Utilities, and Technology Committee public hearing in Maine to discuss LD32, LD257, LD450, and LD515. Many…
Utility Files Large Increases In Default Service Rates
Electric utility Pepco in the District of Columbia filed an updated standard offer service (SOS) tariff for June 1, 2025 through May 31, 2026. Some highlights include:…
A CHARGE meeting via Microsoft TEAMS will be held on Tuesday, March 18 at 10:00 am eastern.
CHARGE includes suppliers, utilities, advocates, and any interested party. All suppliers – especially those serving residential customers and that post offers on…
Commission Approves Utility Phase I Draft RFP Management Audit
The District of Columbia Public Service Commission issued an order approving Pepco’s management audit first phase draft RFP with the modification that the audit should:…
