The Texas Public Utilities Commission of Texas pauses dismissal of customer billing complaint against Direct Energy. As background, on May 20,2025, Rosalind Murphy…
AEP Energy filed a motion to dismiss issues raised in James Chambers’s customer complaint matter since issues have been resolved. As background, a residential natural…
Excerpts from the Texas Public Utilities Commission Order: {***} “On April 7,2025, Mr. Verde filed the formal complaint at issue in this proceeding alleging that…
From the Texas Public Utilities Commission Chairman’s Memo: {***} “Before the Commission is a proposal for decision that recommends dismissing Dennis and Peggy…
As reported previously, Chairman Gleeson of the Public Utilities Commission of Texas (PUCT) issued a memorandum prior to open commission meeting articulating that…
ICC filed a draft order that the complaint filed by Rialto Square Theatre against Summer Energy Midwest should be dismissed and any applications for rehearing should be…
For the month of March, 2025, the PUCT complaint staff received a total of 982 complaints, approximately the same number received in February. Electric complaints…
“As a Texas-based utility supplier and a Texas located utility service address for the consumer, Texas contract law should apply. Under Texas Business and Commerce Code…
Excerpts from Customer Complaint: “Complainant requests discovery into Respondent’ s practices that are relevant to this complaint. Specifically: (i)…
Monthly Report on Consumer Complaint Activity January 2025 19-00950
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