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PSC Issues Show Cause Order to Median Energy for Alleged UBP Violations
On July 30, 2026, the New York PSC issued a show cause order to Median Energy to explain why its eligibility to operate as an ESCO in New York should not be revoked.
Most recently Staff alleges, among other things, that Median Energy:
- failed to disclose its use of a third-party marketing vendor;
- failed to post residential offers on the Power to Choose website;
- failed to submit updated customer contracts;
- engaged in deceptive door-to-door marketing, failed to conduct independent third-party verification calls;
- marketed an unapproved home warranty product without Staff approval; and
- used non-compliant sales agreements that omitted required broker compensation disclosures.
Note that the show case order no longer Staff’s earlier allegation that Median’s $50 Golden Ticket customer loyalty program violated the Retail Market Reset Order. Instead, it focuses only on Median’s alleged failure to submit updated contracts reflecting the promotion before use, leaving unresolved whether customer loyalty rewards for existing customers violate the reset order.
Median Energy must respond to the Commission’s show cause order by August 27, 2026.
