PUC Informs Another Formal Complainant of Alternative Complaint Options
On March 27, 2026, the Public Utility of Texas (PUCT) issued an order requiring a response from complainant Mr. Kelel to select between two complaint options available…
News Stories: Billing
March 31, 2026
March 23, 2026
ALJ Issues Initial Decision Dismissing Columbia Gas’ Attempt to “Re-institute Any On-Bill Billing Program and to Seek Relief from the Commission Regarding the Proposed Affiliated Interest Agreement”
A Secretarial Letter informing parties that on March 19th, an initial ALJ decision has been issued by the Office of Administrative Law Judge (ALJ) in the Columbia Gas’…
March 11, 2026
First Information Requests Sent to Utilities in Delivery Charges and Bill Redesign Investigation
On March 10th the Massachusetts Department of Public Utilities (DPU) issued its first set of common information requests to the electric and gas utilities regarding the…
January 15, 2026
PUC Approves Utility’s Rate Case Settlement That Includes Definition of “Billing Demand” For Some Default Service Customer Classification
The Pennsylvania Public Utilities Commission (PUC) issued an opinion and order approving language in Citizens’ Electric Company of Lewisburg rate case. As previously…
December 31, 2025
Commission Initiates Utility Billing Investigation Including Evaluation Of Severe Billing Errors And Net Metering Recovery Mechanism
As a reminder, on December 15, 2025 the Massachusetts Department of Public Utilities (DPU) opened an investigation to comprehensively review all delivery charges on…
December 19, 2025
REP Agrees To Pay $57,000 To Settle Billing Violations
Staff of the Public Utility Commission of Texas and Pulse Power, LLC (Pulse Power) filed a settlement agreement regarding Pulse Power’s violations of 16 Texas…
Gov Signs Side-by-side Bill Comparison Of Supplier Prices Against Utility Default Service
New York Governor Kathy Hochul signed S3876 that requires the Energy Service Company (ESCO) to include on the first page of the customer’s bill a…
December 15, 2025
Commission Opens Comprehensive Investigation Into Retail Energy Rates
The Massachusetts “Department of Public Utilities (“Department”) opens this investigation to conduct a comprehensive review of gas and electric delivery rates and…
November 17, 2025
TX – AEP-M-A-111725-01- Tariff Notification – Rider Mobile Temporary Emergency Electric Energy (TEEE) Facilities Final Rates Effective 9/1/25
Notice Date: Monday, November 17, 2025 Notice Type: Tariff Notification – Rider Mobile Temporary Emergency Electric Energy (TEEE) Facilities final rates effective…
November 5, 2025
PUC Adopts Joint Stipulation In Utility’s Electric Rate Case Including Resolution Of Supplier Billing Concerns
“The Commission adopts the stipulation resolving all issues related to The Dayton Power and Light Company d/b/a AES Ohio’s application to increase its electric…
