NOPR Issued Re: Proposed Utility Bill Practices for Residential Utility Services
Please be aware that the the Pennsylvania PUC issued a Notice of Proposed Rulemaking (NOPR) Re: Amendments to Provisions of 52 Pa. Code, Chapter 56 to address utility…
News Stories: Billing
May 29, 2026
May 22, 2026
Staff’s Report Finds Utility Billing Errors Increases Substantially Post Remediation Period
In a Staff Report filed on May 19, 2026 in Dayton Power & Light’s (AES Ohio’s) rate case at the Public Utilities Commission of Ohio (PUCO) states that…
May 20, 2026
PSC Reschedules SB1 Supplier POR and Billing Rulemaking Meeting
On May 19, the Maryland Commission issued a notice that the in-person only rulemaking session originally scheduled for June 24, 2026 in the revisions to COMAR 20.53 –…
April 17, 2026
CT Supreme Court Denies Clearview’s Appeal to Pay $178,832 for Utility’s Residential Bill Redesign Costs
On April 14, 2026 in the case of Clearview Electric, Inc. v. Public Utilities Regulatory Authority (Docket No. SC21121) Justice Bright wrote a unanimous ruling affirming…
April 14, 2026
Utility Files Report Indicates 2,750 CCA Customers Were Inaccurately Billed
On April 9, 2026 NYSEG submitted a billing issue reporting form in the New York Commission’s proceeding for Community Choice Aggregation (CCA) regarding a billing…
March 31, 2026
PUC Informs Another Formal Complainant of Alternative Complaint Options
On March 27, 2026, the Public Utility of Texas (PUCT) issued an order requiring a response from complainant Mr. Kelel to select between two complaint options available…
March 23, 2026
ALJ Issues Initial Decision Dismissing Columbia Gas’ Attempt to “Re-institute Any On-Bill Billing Program and to Seek Relief from the Commission Regarding the Proposed Affiliated Interest Agreement”
A Secretarial Letter informing parties that on March 19th, an initial ALJ decision has been issued by the Office of Administrative Law Judge (ALJ) in the Columbia Gas’…
March 11, 2026
First Information Requests Sent to Utilities in Delivery Charges and Bill Redesign Investigation
On March 10th the Massachusetts Department of Public Utilities (DPU) issued its first set of common information requests to the electric and gas utilities regarding the…
January 15, 2026
PUC Approves Utility’s Rate Case Settlement That Includes Definition of “Billing Demand” For Some Default Service Customer Classification
The Pennsylvania Public Utilities Commission (PUC) issued an opinion and order approving language in Citizens’ Electric Company of Lewisburg rate case. As previously…
December 31, 2025
Commission Initiates Utility Billing Investigation Including Evaluation Of Severe Billing Errors And Net Metering Recovery Mechanism
As a reminder, on December 15, 2025 the Massachusetts Department of Public Utilities (DPU) opened an investigation to comprehensively review all delivery charges on…
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