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News Stories: Billing

March 11, 2025
Massachusetts

Commission Order Limits Utility’s Sharing Of Customer Billing Information

The Massachusetts Department of Public Utility (DPU) issued an order granting in part and denying in part distribution companies’ joint motion for authorization to share…

February 10, 2025
Maryland

PSC Directs Net Metering Work Group To File/Draft Solar Energy Consolidated Billing Mechanism Regulations

The Maryland Commission’s solar net metering workgroup filed a petition stating that the Work Group has reached an impasse regarding which specific methodology should be…

December 24, 2024
Pennsylvania

PUC Issues Order Addressing Consumer Protections

The Pennsylvania Public Utilities Commission (PUC) issued an order addressing consumer protections and Chapter 14 of the Public Utility Code. Order (12/24/2024) Chairman…

December 19, 2024
Ohio

PUC Grants RESA’s Request For Temporary Waiver On Billing Implementation Of Gas Supplier Customers 

The Public Utility Commission of Ohio (PUCO) granted RESA’s motion for a limited waiver that had been previously filed. This matter deals with the implementation of Ohio…

December 11, 2024
Maryland

Commission Files Order On Supplier Consolidated Billing Implementation

In Maryland the Public Service Commission’s Order directs utilities to pause new supplier consolidation bill (SCB) implementation work. From Order: [ *** ]…

September 16, 2024
Pennsylvania

FirstEnergy Agrees to Additional Transparency Regarding Billing of Non-Utility Services

FirstEnergy Pennsylvania Electric Company has, as part of a delivery rate case settlement, agreed to changes meant to better inform customers regarding the nature of…

September 4, 2024
New York

New York Electric Utility Roundup

On August 30, 2024 in Matter No. 24-01797, the Joint Utilities filed a Petition for a permanent waiver of order requirements regarding environmental disclosure labels…

April 25, 2024
Pennsylvania

PA PUC Enhances Proposed Settlement Concerning Widespread Consumer Billing Issues by PPL Based on Extensive Consumer Feedback

In a Press Release the Pennsylvania PUC announced that the Commission voted 3-2 today to approve a joint motion from PUC Chairman Stephen M. DeFrank and Commissioner…

January 18, 2024
Pennsylvania

PUC Seeks Public Comment on Proposed Settlement Addressing Widespread Consumer Billing Issues by PPL Electric Utilities

Widespread Consumer Issues Including Missing Bills, Inaccurate Bill Estimates, and Customer Service Shortcomings Sparked Proposed Joint Settlement Between PUC’s…

January 10, 2024
New York

Community Electric Aggregation Happenings

In Docket No. 14-M-0224 (Proceeding to Enable Community Choice Aggregation Programs), CCA Administrators from Joule Assets, Sustainable Westchester and Good Energy filed…

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