REP Agrees To Pay $57,000 To Settle Billing Violations
Staff of the Public Utility Commission of Texas and Pulse Power, LLC (Pulse Power) filed a settlement agreement regarding Pulse Power’s violations of 16 Texas…
News Stories: Billing
December 19, 2025
Gov Signs Side-by-side Bill Comparison Of Supplier Prices Against Utility Default Service
New York Governor Kathy Hochul signed S3876 that requires the Energy Service Company (ESCO) to include on the first page of the customer’s bill a…
December 15, 2025
Commission Opens Comprehensive Investigation Into Retail Energy Rates
The Massachusetts “Department of Public Utilities (“Department”) opens this investigation to conduct a comprehensive review of gas and electric delivery rates and…
November 17, 2025
TX – AEP-M-A-111725-01- Tariff Notification – Rider Mobile Temporary Emergency Electric Energy (TEEE) Facilities Final Rates Effective 9/1/25
Notice Date: Monday, November 17, 2025 Notice Type: Tariff Notification – Rider Mobile Temporary Emergency Electric Energy (TEEE) Facilities final rates effective…
November 5, 2025
PUC Adopts Joint Stipulation In Utility’s Electric Rate Case Including Resolution Of Supplier Billing Concerns
“The Commission adopts the stipulation resolving all issues related to The Dayton Power and Light Company d/b/a AES Ohio’s application to increase its electric…
October 10, 2025
Utility Files Bill Format Change For SSO Customers
AEP Ohio filed with the Utilities Commission of Ohio (PUCO) a bill format changes. Among other things the utility filing would inform residential Standard Service Offer…
October 9, 2025
ALJ Disagrees With Staff’s Recommended Dismissal Of Customer’s REP Billing Dispute Finding Instead That Complaint Raises Factual And Legal Questions To Be Determined Through Proceeding
The Texas Public Utilities Commission of Texas pauses dismissal of customer billing complaint against Direct Energy. As background, on May 20,2025, Rosalind Murphy…
September 30, 2025
RI – Rhode Island Energy 2025 POR Miscalculation
Subject: Re: RI 2025 POR Miscalculation Dear Suppliers, We previously communicated an issue regarding our system’s calculation of the Purchase of Receivables (POR)…
August 15, 2025
Utility Settlement Agreement Includes Concession To Meet With Suppliers About Systemic Utility Billing Issues And Proposed Solutions
As part of Dayton Power and Light (AES Ohio) electric rate case parties have reached a settlement agreement signed by several parties including DP&L, Staff of the…
July 25, 2025
NY – New York State – CDG Metrics And NRAs – Press Release25
All, DPS has asked that I share the following Press Release with the group:…
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