Utility Files Bill Format Change For SSO Customers
AEP Ohio filed with the Utilities Commission of Ohio (PUCO) a bill format changes. Among other things the utility filing would inform residential Standard Service Offer…
News Stories: Billing
October 10, 2025
October 9, 2025
ALJ Disagrees With Staff’s Recommended Dismissal Of Customer’s REP Billing Dispute Finding Instead That Complaint Raises Factual And Legal Questions To Be Determined Through Proceeding
The Texas Public Utilities Commission of Texas pauses dismissal of customer billing complaint against Direct Energy. As background, on May 20,2025, Rosalind Murphy…
September 30, 2025
RI – Rhode Island Energy 2025 POR Miscalculation
Subject: Re: RI 2025 POR Miscalculation Dear Suppliers, We previously communicated an issue regarding our system’s calculation of the Purchase of Receivables (POR)…
August 15, 2025
Utility Settlement Agreement Includes Concession To Meet With Suppliers About Systemic Utility Billing Issues And Proposed Solutions
As part of Dayton Power and Light (AES Ohio) electric rate case parties have reached a settlement agreement signed by several parties including DP&L, Staff of the…
July 25, 2025
NY – New York State – CDG Metrics And NRAs – Press Release25
All, DPS has asked that I share the following Press Release with the group:…
July 17, 2025
PSC Improves Utility Billing and Crediting Processes for Community Distributed Generation
In a press release the New York State Public Service Commission (PSC) announced the approval of an order making changes to help protect customers to Community…
July 14, 2025
NY – ConEd – ESCO-Newsletter-Issue-2025-23 – Incorrect RAIS Daily Account Listing Files from 6/29 – 7/8
Incorrect RAIS Daily Account Listing Files from June 29 – July 8 Please be advised that the Daily Account Listing files on RAIS generated between June 29, 2025, and July…
July 1, 2025
Gas Utility To Allow Non-Commodity Services On Consolidated Bill
In a letter filing, on June 30, 2025, Columbia Gas in Pennsylvania filed a letter informing the Pennsylvania Public Utility Commission (PUC) that the utility will allow…
June 17, 2025
Homepage – Maryland Public Service Commission
Maryland Residential Electric and Gas Suppliers, This email serves as a reminder of the reporting requirements for residential electric and gas suppliers with…
May 29, 2025
Utility Identifies Municipal Aggregation Billing Issue
The New York Public Service Commission is notified by RGE of a municipal aggregation billing issue. Rockland Gas & Electric (RGE) reported to the NYPSC that…
