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News Stories: Billing

April 17, 2026
Connecticut

CT Supreme Court Denies Clearview’s Appeal to Pay $178,832 for Utility’s Residential Bill Redesign Costs

On April 14, 2026 in the case of Clearview Electric, Inc. v. Public Utilities Regulatory Authority (Docket No. SC21121) Justice Bright wrote a unanimous ruling affirming…

April 14, 2026
New York

Utility Files Report Indicates 2,750 CCA Customers Were Inaccurately Billed

On April 9, 2026 NYSEG submitted a billing issue reporting form in the New York Commission’s proceeding for Community Choice Aggregation (CCA) regarding a billing…

March 31, 2026
Texas

PUC Informs Another Formal Complainant of Alternative Complaint Options

On March 27, 2026, the Public Utility of Texas (PUCT) issued an order requiring a response from complainant Mr. Kelel to select between two complaint options available…

March 23, 2026
Pennsylvania

ALJ Issues Initial Decision Dismissing Columbia Gas’ Attempt to “Re-institute Any On-Bill Billing Program and to Seek Relief from the Commission Regarding the Proposed Affiliated Interest Agreement”

A Secretarial Letter informing parties that on March 19th, an initial ALJ decision has been issued by the Office of Administrative Law Judge (ALJ) in the Columbia Gas’…

March 11, 2026
Massachusetts

First Information Requests Sent to Utilities in Delivery Charges and Bill Redesign Investigation

On March 10th the Massachusetts Department of Public Utilities (DPU) issued its first set of common information requests to the electric and gas utilities regarding the…

January 15, 2026
Pennsylvania

PUC Approves Utility’s Rate Case Settlement That Includes Definition of “Billing Demand” For Some Default Service Customer Classification

The Pennsylvania Public Utilities Commission (PUC) issued an opinion and order approving language in Citizens’ Electric Company of Lewisburg rate case. As previously…

December 31, 2025
Massachusetts

Commission Initiates Utility Billing Investigation Including Evaluation Of Severe Billing Errors And Net Metering Recovery Mechanism

As a reminder, on December 15, 2025 the Massachusetts Department of Public Utilities (DPU) opened an investigation to comprehensively review all delivery charges on…

December 19, 2025
Texas

REP Agrees To Pay $57,000 To Settle Billing Violations

Staff of the Public Utility Commission of Texas and Pulse Power, LLC (Pulse Power) filed a settlement agreement regarding Pulse Power’s violations of 16 Texas…

New York

Gov Signs Side-by-side Bill Comparison Of Supplier Prices Against Utility Default Service

New York Governor Kathy Hochul signed S3876 that requires the Energy Service Company (ESCO) to include on the first page of the customer’s bill a…

December 15, 2025
Massachusetts

Commission Opens Comprehensive Investigation Into Retail Energy Rates

The Massachusetts “Department of Public Utilities (“Department”) opens this investigation to conduct a comprehensive review of gas and electric delivery rates and…

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