The Value of Keeping Transaction Data Separate from Billing
While combining transaction management and billing can reduce handoffs and manual work, it can also limit how transaction data is managed and used across the business.…
News Stories: Billing
October 22, 2026
September 24, 2026
The Billing Gap Is Real: Which Side of It Are You On?
A recent vendor article argued that as retail energy markets become more complex, risk arises in the gap between what suppliers sell and what they can reliably deliver.…
September 22, 2026
Commission Files Settlement Agreement Regarding Dayton Power & Light’s Billing Issues
The ACE project was a new billing system with the ability to integrate with various other systems, including but not limited to the Company’s Advanced Metering…
August 31, 2026
Extensive Comments Filed in Utility Termination Procedures And Payment Arrangement Rulemaking
On August 28, 2026 parties filed comments in the Pennsylvania PUC Notice of Proposed Rulemaking to update Chapter 56 residential utility service regulations following…
July 30, 2026
Parties File Briefs in Customer Smart Meter Complaint
On July 27, 2026 parties filed post hearing briefs regarding a complainant of Lynne Pultea, argues that Ohio Edison failed to provide accurate residential electric…
July 12, 2026
Hearing Needed to Review Staff’s Proposed Revisions to Competitive Supplier Rules
On June 8, 2026 the Maryland PSC held rulemaking hearing to review Staff’s proposed changes regarding revisions to COMAR 20.53 (Competitive Electricity Supply) and…
June 16, 2026
Per New Law, the Joint Utilities file a Cost Recovery Petition to Show Side-by-side Price Comparison for Residential and Small Commercial Customers
On June 15, the joint utilities filed a petition for cost recovery and other relief related to GBL § 349-d(9) and (10). The electric and gas utilities filing the…
June 3, 2026
PSC Issues Order Determining What Supplier and Utility Billing/Pricing Report Information Shall be Made Public
On June 2, 2026 the Maryland PSC issued order regarding monthly price data filings for electric and gas suppliers and utilities, and under PUA §7-604.2(e). This order…
June 2, 2026
Public Comment Period Opens for Proposed PUC Consumer Protection Rulemaking
The Pennsylvania Public Utility Commission (PUC) announced the opening of the public comment period for a proposed rulemaking that would formally incorporate key…
May 29, 2026
Utility Needs More Time to Terminate Off-Peak Charging Provisions
On May 28, 2026 PSEG made a filing stating it “has determined that additional time is required to terminate the off-peak charging provisions for existing subscribers to…
Editor’s Picks
