Reminder – Upcoming Comment Due Dates in FCC NPRMs
FCC’s Foreign Call Center NPRM– The rulemaking aims to limit the use of offshore call centers by American businesses. The Federal Communications Commission granted a…
News Stories: Telemarketing
May 27, 2026
May 20, 2026
Two Business Executives Plead Guilty in Widespread Telemarketing and Tech-Support Fraud Scheme
In a press release the Rhode Island Department of Justice announced that two individuals have pleaded guilty to charges stemming from their operation of a business that…
April 30, 2026
PUC Grants RESA’s Request for Rehearing Finding Customer-signed Verification is Applicable to Direct Solicitations Only
The Public Utilities Commission of Ohio issued an Order on Rehearing “grants in part, and denies, in part, the application for rehearing filed by the Retail Energy…
April 6, 2026
Bill Would Cap Supplier Rates, Eliminate Solicitation Referrals and Further Restrict Auto Renewals
On March 27th HB4313 and House Public Utilities Committee amendment was re-referred to House Rules Committee. Among other things, this bill would cap supplier rates,…
March 5, 2026
Text Messages May Not Be Phone Calls After All?
In recent decisions some courts have held that text or SMS messages are not telephone calls. These decisions have relied upon several prior interpretations and…
March 3, 2026
Reassigned Numbers
In today’s regulatory environment, “wrong number” is no longer a minor operational issue, it has become a litigation trigger. Across the Energy marketplace, we continue…
February 26, 2026
Court of Appeals Concludes Written Consent Not Needed for Telemarketing Calls?
In Fifth Circuit Court of Appeals in Bradford v. Sovereign Pest Control 2026 WL 520620 (5th Cir. Feb. 25, 2026) held the Telephone Consumer Protection Act (TCPA) does…
February 24, 2026
Considering Outsourcing Key Marketing or Sales Functions?
It’s not uncommon for retail energy suppliers to outsource essential retail energy functions, such as billing, customer service, sales and marketing. Some companies…
February 23, 2026
Marketing Metrics – It’s More Than Just Sales
For most sales managers, the daily emphasis is on making the numbers and doing it cost effectively. What’s the number of contacts, presentations, and sales per…
February 10, 2026
What the Texas “Mini-TCPA” Means for Retail Energy Marketing
As discussed in our recent January Compliance Alert posted in Magnifyi, on December 2, 2025, the first litigation tied to the statute (TX SB140) was filed: Callier v…
